At Central Synagogue

Director, Communications and Membership

Posted on January 6, 2017

Our Vision
Central Synagogue is a thriving reform congregation in midtown Manhattan, serving 2,300 families and the larger community. We work tirelessly toward a world in which Judaism is central to the lives of Jews everywhere and is a profound and positive force for humanity. We are relentless in our pursuit of that goal, constantly evolving to reach far beyond the walls of our synagogue to learn, worship, serve and continually redefine what it means to be Jewish today. For more information about our organization visit

Job Summary/Objective
The Director, Communications and Membership reports to the Executive Director and manages a team of four. He/she will manage the Communication and Membership functions, work collaboratively with Clergy, Adult Engagement, and Youth & Family Engagement teams to develop strategies to drive awareness and participation in our programming. He/she will use analytics to evaluate and improve our communications, develop brand guidelines and ensure strong execution of regularly scheduled and individual communications.  He/she will evaluate and make recommendations on our membership policies including waitlist and dues adjustment, and develop our CRM ensuring it meets the Synagogue’s needs. He/she will also share responsibilities with the Director of Operations and Facilities for key aspects of our High Holy Day services including communications, assigned seating, ticketing and guest management.

Key Responsibilities
Along with their team, and leveraging key relationships across the synagogue including Trustees and vendors, the individual will have the following key responsibilities:

  • Leads development of our communications strategy and branding guidelines.
  • Oversees all synagogue membership communications including digital and print media, and public relations.
  • Owns ongoing development of our CRM (iMIS) and work with Director of Technology to evaluate longer term needs and make recommendation on possible conversion to a new platform.
  • Ensures membership policies are consistent with our goals and values, are well communicated and fairly executed.
  • Works collaboratively across team to ensure successful High Holiday Days.
  • Develops analytics and goals, and ensure ongoing evaluation and continuous improvement.
  • Builds strong relationships with staff, colleagues, Trustees and outside vendors.
  • Manages departmental budget.
  • Leads key aspects of our High Holiday programming including reserved seating, ticketing and HHD mailings.
  • Works with Finance team on billing, dunning, and collections.
  • Works with HR on internal communications as needed.
  • Manage talent on team providing strong leadership to support employee development.

Core Competencies

  • Ability to manage in a fast paced environment, able to manage competing priorities.
  • Strong communication skills especially written.
  • Proven experience managing and developing teams.
  • Builds strong internal and external relationships.
  • Innovator with strong problem solving skills.
  • Able to work independently with strong initiative.


  • Bachelor’s Degree and 10-12 years experience as a marketing and communications professional preferably in a membership organization with a passion for non-profits/mission-based work.
  • Strong written and oral communication skills
  • Strong Microsoft Word, Excel, Outlook, PowerPoint skills
  • Demonstrated ability to build strong relationships with staff and across various stakeholders, with strong influence management skills.
  • Demonstrated experience with digital marketing and social media a plus.
  • Prior experience managing a CRM a plus.
  • Strong people leader who build outstanding teams and successfully manages talent.
  • Comfort with Reform Judaism or other religious background preferred.

Full-time, FLSA classification (exempt and not eligible for OT).

Monday through Thursday 9:00am-5:30pm, Friday 9:00-4:30pm, or equivalent.

Must be available during the High Holy Days (4 to 6 days) and during other special events and programs from time to time. Given nature of work, availability after hours, on weekend and holidays is sometimes required. Central Synagogue has a generous time-off policy including earned comp time.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job and may change at any time.

Application Process
To apply, please submit a resume, cover letter addressed to Marcia Caban, and three references to .(JavaScript must be enabled to view this email address). Please reference “Director, Communications and Membership” in the subject line of your email. Incomplete applications will not be reviewed.

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The Synagogue will employ you as a full-time Educator in The Lese Center for Living Judaism for the 2018-2019 school year. Your responsibilities will include, but are not limited to, classroom teaching, family and parent education, social justice programming, social and holiday programming, field trips and other off-site programs, and communication with parents and other stakeholders.

February 13, 2018

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The Director of Communications is responsible for leading overall organizational communications efforts. The Director articulates an ongoing communications strategy for the Synagogue and offers fresh, innovative thinking and strategic communications plans with the goal of improving overall awareness and engagement in our programs. This person is responsible for building out the storytelling platform while creating and marketing content for all synagogue events and educational programs.

December 11, 2017

Development Officer

The Development Officer will play an integral leadership role within the Development Department, and will be involved in various aspects of development strategy and donor relationship management. We are looking for someone with 4-5 years experience in development who is entrepreneurial and a dynamic people person. This position requires a large amount of independence and initiative; however, regular collaboration with the Development team is essential.

July 11, 2017

Facilities Manager

The Facilities Manager is responsible for managing the design, planning, construction and maintenance of equipment, machinery, buildings, facilities and grounds. This position plans, budgets and schedules facility modifications, including estimates on equipment, labor materials and other related costs. In addition, this position is responsible for the safe and daily operations of the facilities. This position supervises the Buildings Manager and the Assistant Buildings Manager. All positions at Central Synagogue require individuals to be strong multi-taskers and independent problem-solvers, have excellent communication and project-management skills, work well under supervision and be extremely organized.

July 5, 2017

Central Synagogue, a 503(c) religious organization, employs 80 full-time and 30+ part time staff positions in more than a dozen departments, including our Religious School; Nursery School and Early Childhood Center; clergy study; membership, finance, communications, technology, development, maintenance, events, and administrative support teams. Our staff, which we consider "a team," is committed to excellence in our work. Central offers generous benefits and paid time off to its employees. We invite you to review our current openings and apply here. Central Synagogue is an Equal Opportunity Employer.

X Central Synagogue will not discriminate against any employee or applicant for employment because of race, color, religion, age, sexual orientation, sex, national origin, ethnicity, citizenship, military status, marital status, physical and mental disability, or any other characteristic protected by law. It is the policy of the Congregation that certain positions must be filled by persons of the Jewish faith as a bona fide occupational qualification. This policy applies to all terms and conditions of employment. All employees, regardless of position, are expected to maintain and contribute to this policy.